The Estia Team at Keller Williams Realty Landmark

The Estia Team was great to work with. As first time home buyers, we didn’t know what to expect. Joanne made every step of the process as easy as possible. She was extremely helpful and reliable throughout the whole process- from researching and booking our appointments. We could not have asked for a better experience! Highly recommend!!

We had the closing of our new home several days ago. Our Agent was Joanne Hatzopoulos. Joanne sold our house 2 years ago ,she was great and we knew we would be needing her again.
She listens and understands what you need and want. She finds homes that clearly match that. She has all the info and is prepared, If there is something that was missed she will find out . Always available and returning your calls a.s.a.p. Helped us so many times bringing things to our attention , giving us insight and advice that was truly helpful .
Basically she steers you in the right direction that benefits you the buyer.
Honestly we would never consider using anyone else and will be recommending her to friends and family. We are so happy and grateful. Thank you Joanne.

Trying to buy a co-op during Covid with no prior knowledge of how co-op purchasing works and with the co-purchasers in two different time zones was more complex than I ever could have imagined. If it weren’t for Vivia Yam, we would have given up and walked away from the New York co-op process. Vivia was kind, patient, helped to educate us on how the process worked and helped us navigate through it during a pandemic which truly closed down much of New York City.

If you want someone who will work tirelessly for you, in your best interest and keep every part of the process moving in forward direction, then Vivia should be your top choice for a NY realtor.

She walked the careful line between professional and friend, making sure that she did her job while also supporting us emotionally when needed. She clearly takes her job very seriously, and I would guess that every client feels like Vivia is part of the purchasing team, scrutinizing each property, discussing pros and cons, handing out advice about price, area, and process as though she herself were buying. She cares deeply about making sure that her clients get what they need for the best price and with the best possible experience.

At the walk through she was there, testing every electrical outlet and making sure that all appliances, plumbing, light fixtures, doors and windows were in good working order. She goes above and beyond what is expected and you can count on her to find that hidden gem for you, navigate the process of purchasing and you will find her just as happy as if she purchased it for herself.

From selling to buying, so helpful and attentive every step of the way. Thank you for taking care of everything!