BrightStar Care of North Shore Nassau County

My family has used Brightstar Care of Woodbury twice to provide assistance with our Mother. We were very satisfied with the quality of care and responsiveness of the management team who went the extra mile to ensure all our needs were met to make Mom feel comfortable. They deliver quality services with care and compassion. I would recommend Brightstar Care of Woodbury without hesitation.

I would definitely recommend BrightStar Care! I contracted with them for my surgical pickup and a few days of recovery. My original plans fell through at the last minute and Raj could not have been more helpful and accommodating in getting me the services I needed with very short notice. My schedule then also changed a few times over the course of the days that followed and each time Raj was very responsive and able to accommodate me. MaryKay was the nurse that contacted me first and she was an absolute delight. Just as caring and professional as you could hope for. I felt very, very comfortable discussing my situation with her and more importantly I felt heard by her. Desline was the first care agent assigned to me. She picked me up after my surgery and drove us safely to our destination. She was kind, warm, engaging, caring and very professional. I opted to recover short term at a nearby hotel due to the logistics of follow-up appointments that I had over the next few days and the need for handicap accessible facilities which I didn't have in my home. It worked out exceptionally well. However, as things can and do occur on the first night the hotel fire alarm went off and we had to evacuate. Desline handled the emergency situation just beautifully. With the utmost care she ushered us both to the designated safe area. She remembered to take along my medications, purse, jacket, some extra clothing, car keys and a few other necessities. She did all this quickly, calmly and efficiently. In the end all worked out well and the fire department cleared our return to our room. Tip to anyone recovering in a hotel...ask for a handicap accessible room on the first floor. Which mine was NOT, making Desline's efforts all the more notable :-) As I was recovering for a few days (and my plans kept changing as I had noted above) I also had the pleasure of being cared for by Lisa, another wonderful, caring, engaging professional who I can't say enough nice things about and also Merlin who was also caring, attentive, professional and engaging just as the others. Overall a wonderful experience.

Brightcare is one of the best agencies that I have used for my loved one. The aides are compassionate and go above and beyond their call of duty. They are more like a caring companion.
Besides being extremely satisfied with the home care services, my experience with the management team has been wonderful. They are accesible 24/7 and the level of professionalism is incredible. They did their best to accommodate all our needs. If we had an issue we were able.to speak to the Director (Raj Kale) directly who was amazing . He was polite, compassionate and completely hands on with our loved one's needs. He made us feel very comfortable and assured us of 5 star service and absolutely provided that.
Their billing was on.point and all queries were answered very patiently and clearly.
I.highly recommend brightstar. They truly are the brightest star in.the home care universe.

I started working for BrightStar this year (2016) and everyone in the company is great! I really enjoy working for this agency they have been nothing but nice as well as accommodating. I have worked for multiple employers in my life and this company really recognizes the efforts that you put into your work. I would highly recommend this home health agency to anyone who cares about their loved ones as well as any aides looking for a great agency to call home.