Karaoke Shout

Andrea was the best bartender ever!!! she made us feel so welcomed and accepted here. she showed great hospitality and amazing bartending skills. 10/10 will come back

A fun time here. Private rooms and public singing area. Lot of reverb on the tracks which can really cushion your voice. Friendly bartenders, pay per song. Worth it to get there early to get a lot of singing done. After 11 anything goes.

Pros: the private room itself was very fun! Once my party actually got into the room everything was fine. There was enough space for all of us and all of the equipment worked with no hiccups. The service was also very prompt when ordering from the room, we never waited more than 5 minutes for drinks or whatever else we needed. The drinks were also reasonably priced.

Cons: the customer service in regards to pricing for the private room was fairly predatory. It was like they were trying to make it intentionally confusing so that they can charge as much as possible. I called ahead of time and tried to ask questions about the pricing and was met with short, impatient responses that didn’t really answer my questions (I am not sure who I was speaking to). They told me that for a large party (my reservation was for 23) they charge for a minimum of 12 people the whole time which makes sense. Then they said to have everyone check in at the front when they arrive so that we can be priced accordingly for how many people were there and for how long.

When we arrived, our room was not ready and we had to wait ~20min to get in (we were charged for that time). When we got into the room I asked one of the servers how the pricing was going to work and she told me that they took a head count when we went in and then we should go up every hour to update them on how many people we had. We did this but still at the end of the night they tried to charge us for more people than we ever had in the room instead of with the updated numbers we gave them by the hour. Because or that it took us almost 20 min just to check out because the servers were running around and helping other people while also trying to debate us on the check. Eventually they printed a new check with the updated numbers, but it took a long time and a lot of convincing. They need to have a better system for tracking the number of people in the room and how long they are there so that you charged accurately.