Verizon

Andy was so patient and incredibly professional and helpful. He helped us with a new phone for our son, got us signed up for Verizon Fios and helped us transfer everything, all while saving us lots of money! He spent many hours with us and did it with a smile on his face the whole time.

Jack is amazing and has been a saint, having to deal with me and my family for all these years not just as family-friends, but as loyal Verizon customers. He is extremely knowledgeable in this field, esp. with the ever-changing technological advances in electronics. He’s honest and I appreciate that. I just recently damaged my phone while on vacation, and he was able to order my new one and have it ready for me when I returned to the country. We have an electrician…a plumber…a handyman…and we have Jack, our phone guy. Everyone needs a “Jack”.☺️

We had an excellent experience at this store. Jack is incredibly knowledgeable and spent a great deal of time helping us upgrade a phone, review and update our plans, and create a new apple account. Jack was patient and professional while addressing our list of needs.I highly recommend working with Jack and this location.

My phone stopped working and I needed help . Every time I go to these Verizon stores it’s always such a long process . I came in today and had this young kid named Andy help me . He was Fantastic and explained things so well , I was blown away with the patience this kid has . He was very kind and resolved my phone problem . New Milford has gained a new customer I just hope Andy stays for a while because he was so nice and I left feeling great and am so glad I met him . Ask for Andy when you come in he will take care care of all your Verizon needs .

Patrick is the best person I have ever worked with at Verizon. He went over and above what anyone else would do to solve billing issues on my new phone and other issues with my account. Would have taken me hours with customer service without his help. Highly recommend the New Milford location and Patrick!!