Brooks-Waterburn Corp.

I can't recommend this Firm and its agents more highly. When I've had a question or needed something, my agent has always been quickly available and knowledgeable. I wouldn't switch insurance companies for anything in the world - their staff, professionalism, coverage packages, content knowledge, customer service, courtesy, and rates are quite simply put, all phenomenal. Thanks Joel!

I couldn't be happier with Brooks-Waterburn Corp. Their office is responsive and professional and their turnaround time is amazing. Larry, Joel and Kathy were readily available to answer any questions that I had and they are honest and have so many resources available so they are able to offer the best policies available. Five stars for Brooks-Waterburn!

Larry, Joel and team are an A++ team of insurance agents. They carry my business' insurance. I had little knowledge about insurance for small businesses when I went to them. They guided me to the best policy in a price I could afford. I also appreciate their accessibility - they are around whenever I have a question. People with their customer-focused approached are hard to find in the insurance world. They are, undoubtedly, seen as partners in the business. They really care about our safety and longevity.

As mid-level business owners, two of our primary concerns are risk exposure and cost. Brooks-Waterburn is key to helping us manage risk through their varied and multiple product offerings. They're a one-stop shop. We no longer require 3 or 4 providers to cover all our needs. Their customer service is friendly, accessible, responsive and reassuring in that that you can always reach a live person to provide direction. Our agent, Debbie Matzen, is very knowledgeable about her industry and our's. We consult with her regularly to meet our coverage needs and keep costs down. Before Debbie, I always saw insurers as sales people, but she's been key to our growth as adviser and specialist. I highly recommend this company.

Brooks-Waterburn has consistently delivered outstanding service whether it was arranging homeowner's insurance, an umbrella policy, or automobile coverage. They have always provided me with customer focused advice in a timely and accurate fashion. As a financial advisor I have recommended Brooks-Waterburn to many of my clients and they always thank me for my referral.