Mazgan Air Conditioning & Heating Repair

They were very patient while they diagnosed our tricky issue. We worked with several different technicians, all of whom were very knowledgeable and likeable. They charged us incrementally as they figured out what was wrong.

It was a new roof unit, but the coils (in the ceiling) were forming ice and leaking, so we tried a routine cleaning on the roof unit and a filter change. It didn't solve it, so they did a full system evacuation and some other work, and it's working now. It's likely we will need our TXV replaced at some point soon.

The descriptions of what to expect are contained in the quotes themselves (e.g. how much time each service will take, what it consists of, etc.), so don't forget to read the details in your quote!

MAZGAN removed and replaced a defective section of duct that another contractor had previously installed. The entire project was completed in half a day. Mark was extremely knowledgeable and spent considerable time discussing various options to improve the performance of our system

Our HVAC unit was completely taken out by the winter storm that hit NYC on January 28, 2022. Mazgan came the next day to assess the situation (during the storm). Mazgan had to dig deep for this one. The manufacturer of the broken unit (Sanyo) was no longer in business, as it was purchased by Panasonic, and Panasonic no longer supported it. And while Panasonic did have recommended replacement units, they were not for sale in the US. Mazgan figured all of this out and was able to procure the replacement units and deliver to the US. Mazgan then handled the difficult process of removing the roof and ceiling units from our apartment and installing the new units, which was no easy job given the limited amount of space and complicated ducting. Happy to say we have both our Heat and A/C back on line and working better than ever. Thanks to Mazgan's team for the extra effort on this one: Wes, Jason, Josh, and Mark.