Mercy Hospital

I had surgery at Mercy a few days ago. I have been to quite a few hospitals throughout my life. However, I was never treated as well as I was at Mercy. From doctors, to security, admins, housekeepers, to the nurses. Everyone was very polite, professional and extremely helpful. On top of that the hospital is spotless, I’ve been working in hospitals for some time and this is the cleanest I’ve seen so far. The staff on 3p deserve so much praise, especially the nurses. They were kind, understanding, and went above and beyond to care for their patients. I will definitely be back to this hospital for my care going forward. Thank you for caring and turning what is usually a very stressful or frustrating , into a very positive experience.

I had no idea they changed the name. I went here for a hand laceration. Usual waiting room procedure, "Fill out paperwork even though you can't write sir." Now go sit and wait! I ended up being there over an hour before I was seen to have stitches put in. I was sent to Express Care instead of the regular emergency room. In speaking to the
doctor, he told me that it's very busy on
emergency room side. Pretty thankful to be able to go get care and leave. I would rather a long wait and go home than to be in the emergency room with who knows what's going on overnight. The staff was friendly.

Be aware there are students there as well. So your actual care may not come from the doctor or even a nurse
Ended up with the stitches and of course went home. I cannot say it is any better or worst than any other place from an emergency room perspective. Luckily I have not had to have any
major surgeries warranting a stay in the hospital. That type of hospital visit review would have to come from someone else.

Hopefully I stay healthy and won't have toreview it at all again!

I had surgery a little over 2 weeks ago. I will NEVER go to another hospital again. The staff was amazing. Everyone was so nice and caring and made sure I felt safe and comfortable. When I say everyone, I mean everyone. The janitor, transport, security, unit aids, nurses, doctors and reception and everyone in between all treated me with respect and were very friendly.
When I am nervous I tend to talk and joke around, the staff responded with laughter and talked TO me not AT me.
They also treated my husband with the same kindness and made sure he was up to date on everything that was going on with my surgery.
I have another surgery coming up on April so I look forward to seeing the staff again!